10 Obvious (And Not So Obvious) Things UBER Drivers Should NOT Do
When you’re new to rideshare driving, it’s smart to talk with more experienced drivers—and to read blogs and forums—in order to learn the rules of the road and the tricks of the trade. Knowing what to do as an Uber driver is important, and not always obvious.
Conversely, it’s also helpful to know what not to do. Sometimes, a Wrong Way sign is the most helpful thing you can find for keeping you on the straight and narrow. And that’s what we’re going to offer today—a few things Uber drivers should not do if they want to be successful.
Don’t Ask for a 5-Star Rating
This one is probably the most controversial one on the list, which makes it as good a place as any to start. Some drivers always ask for that good rating, thinking it’ll help seal the deal. Our argument is that Uber passengers know how the rating system works, and don’t need to be told that five-star ratings are the best—like, duh! Going out of your way to ask for a perfect score is not just redundant, but can even seem a little desperate.
Don’t Be Overeager to Talk
You should definitely be friendly—but remember that not every passenger wants to make friends with the driver. Don’t come on too strong. Let your passengers enjoy a quiet, relaxed drive if they want to. This is especially true for passengers who are absorbed by their phones—an obvious sign that they don’t especially want to make small talk!
Don’t Get Lost
Just don’t. This is the #1 reason why drivers get bad ratings. Know where you’re going in advance, and keep Google Maps or your traffic app of choice handy.
Don’t Talk on the Phone When You Have a Passenger in Your Car
It’s just rude. If you see an incoming call, hit Ignore and let it go to voicemail. If it’s an emergency call, apologize to your passenger.
Don’t Start the Ride Before the Passenger Arrives
It can be tempting, we know. You arrive at the place you’re supposed to pick up your fare, and he or she isn’t there yet. You could start the trip and start racking up money—but of course, that’s dishonest, and big trouble if your passenger calls you out on it. And you can’t cancel the trip once you start it—so if your passenger is running a few minutes late, it could really become a problem for you.
Don’t Drive Around in a Dirty Car
Keep it clean, inside and out.
Don’t Smoke in Your Car
Even if it’s a day when you’re not working, it’s really best not to smoke at all when you’re in your vehicle. It’s not a pleasant aroma, especially not for non-smokers, and it can be really hard to get it out of your car. Plus, as a smoker, you probably don’t realize just how foul and oppressive the odor really is.
Don’t Try Getting a Date
You may, at some point, have attractive and single guys/girls in your car—but asking them for the digits is a big mistake. If they’re not into you, you’ll just come across like a creep—and it can make the entire ride seem really uncomfortable and awkward.
Don’t Force Your Music on People
Ask what kind of tunes your passengers want to jam to, rather than blaring heavy metal when senior citizens get into your car, or making faulty assumptions about what you think people will like.
Don’t Dress Like a Slob
Nobody’s telling you to don a three-piece suit before you hop into the driver’s seat, and being somewhat casual is probably fine. Wearing your gym clothes while you’re working, though, is really bad form, and comes across as unprofessional. You don’t need to be fancy, but you should make some effort to look like you care.
Avoid These Common Ridesharing Pitfalls
Whether you’re driving for Uber or for Lyft, these tips will help you provide a truly pleasant and professional experience for your passengers—and that, of course, ups your chances of getting good tips and high ratings.
We left a few things off that are maybe a little too obvious, but just to be clear: Don’t be rude. Don’t drive recklessly. And don’t say anything that could be taken as inappropriate.
By following these basics, you’ll be well on your way to success as a ridesharing driver.
What do you think of our list? Have any don’ts to add? Share it here with your fellow drivers!