5 Reasons Why Drivers Are Quitting Uber (And Why You Should NOT Follow in Their Footsteps)
One of the big perks of driving for Uber is the flexibility. You can make money entirely on your own schedule, and largely on your own terms. You can work as much as you like, and quit any time you want to.
As it happens, a lot of Uber drivers do quit. Earlier in the year, there was a mass exodus of drivers who resigned in the wake of political furor, as Uber drew bad publicity for its response to President Trump’s Muslim ban. More often, though, Uber drivers quit for reasons that are far more generic and mundane.
Just because these reasons are common doesn’t necessarily mean they are good, however. Let us show you what we mean.
Both Uber and Lyft Tend to Exaggerate Earnings
At various points, both of the main ridesharing companies have advertised driver incomes in excess of $25/hourly. At one point, Lyft even pledged $35! These numbers hold true for a very select handful of drivers, but the vast majority of rideshare drivers come up short of the mark.
Frustrated that they’re not making the kind of income they were promised, many drivers throw in the towel. We understand the frustration, and it’s certainly not doing Uber any favors to overstate income in this way.
With that said, there are more constructive responses than to quit. You could double down on becoming a better and more efficient driver, perhaps using some of the tips from fellow drivers on the web, and boost those earnings a bit. Or, you could augment your Uber money with side gigs—GrubHub, VidoTek’s Damage Inspection Program, or what have you.
Driving Isn’t as Simple as You Might Think
Almost anyone can drive for Uber, but not everyone can do it well. Earning big bucks and excellent ratings requires some real skill and strategy—plus, some good math. Specifically, you’ve got to be able to figure out your profit margins and really make your rideshare business efficient.
None of this will happen on your first day driving—but stick with it. You’ll get the hang of things over time. And you’ll start to achieve greater success. Just don’t make the mistake of thinking it’s just about driving around. There’s actually quite a bit more to it than that.
Income Can Be Variable
If you and your best friend both start working as Target cashiers, there’s a good chance you’ll make the same wage on Day 1, and still be making the same wage after a year. But if you and your best friend both start driving for Uber, one of you may be significantly out earning the other after mere days.
This sort of goes back to what we said in the previous section: Driving takes skill, which means some people will be better at it—and make more money. Don’t let that mess with your head. It’s not really about what the other drivers are making. It’s about what you can do to earn more. And there are usually going to be areas for improvement.
Expenses Can Catch You Off Guard
This is especially true around tax time, where unseasoned drivers may suddenly realize just how burdensome self-employment taxes can be.
Yet there are ways to offset expenses, including tax write-offs. Being diligent in keeping records and tracking your costs is key. Using apps like Hurdlr can really help with expenses and maximize your earnings. Hopefully, you’ll do that starting on Day 1—but it’s really never too late to start.
Uber’s Customer Support is Spotty
Sometimes, you just need to talk to someone about an issue you’re having. To its credit, Uber makes it easy to email their customer support team, and you’ll usually get a fairly prompt response. With that said, a lot of Uber drivers find the actual answers to be a little rote and not especially helpful.
That’s a real frustration, but the good news is that there are other places you can turn for support—including a lot of genuinely helpful and welcoming online communities where rideshare drivers can congregate.
Hang in There
We’re not suggesting that Uber is perfect, or that it’s the right fit for everyone—just that, if you’ve already signed on as a driver, it’s worth taking time to really master it, rather than throw in the towel over these issues.
Have you considered quitting UBER? If not, why have you stuck around? Share your thoughts with fellow drivers!